Jackson's Window Shoppe only accepts repairs for window treatments purchased at JWS. If a product is over 10 years of age or has been discontinued, we will do our best to repair it. Please be aware that parts may no longer be available. Our typical repair turnaround is 4 to 6 weeks. During the holiday season, this may increase.

 

Drop Off Repair Charges:

 

• $75.00 for the 1st half-hour minimum charge

• $50.00 for each additional ½ hour

• Non-Warranted Parts are Additional

 

If you are unable to bring the repair to JWS due to the size or complexity of the installation and require a service call at your home or business, the rates are as follows:

 

Service Call Charges: PRICING BELOW BASED ON ONE SERVICE TECHNICIAN

During our normal business hours, Additional charges will apply for before/after-hours
 

• Trip Charges Per Technician (Round-Trip From the Shop):
   

  • 0 to 10 miles:   $ 100.00

  • 11 to 20 miles: $ 125.00

  • 21 to 30 miles: $ 150.00

  • 31 to 40 miles: $ 175.00

  • 41 to 50 miles: $ 200.00

  • Each additional 10 miles - $25.00

 

• Labor charges on Arrival at Location:

  • $100.00 for the first 1/2 hour (per man), $50.00 for each additional 1/2 hour (per man)
     

Non-warranted parts additional.

*Minimum charge upon arrival is $100.00

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Service calls are scheduled when in the service area and around regular installations. We are unable to take specific appointment requests (times or dates) for service calls. Some service calls may require two technicians due to oversize, height, motorized, or otherwise difficult repairs for both safety and technical reasons. Battery changes are no longer being offered as a service call after 1st year of purchase.

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